Privacy Policy

Welcome to the Privacy Policy of Prime Digit Yazılım Danışmanlık A.Ş. ("Prime Digit," "we," "us," or "our"). This policy describes how we collect, use, store, and protect your personal information when you visit our website at prime-digit.com and interact with our services. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. We are committed to safeguarding your privacy and ensuring transparency in how your data is handled.

We collect information through various means depending on how you interact with our website:

Information You Provide Directly:

• Contact and Demo Forms: When you submit a contact or demo request form, we collect your name, email address, phone number, and company name. This data is stored securely in our Supabase database.
• Newsletter Subscriptions: If you subscribe to our newsletter, we collect your email address, which is stored in Supabase.
• AI Chatbot Conversations: When you interact with our AI-powered chatbot, your messages are transmitted via Socket.IO and stored in our Supabase database to improve our services and provide better assistance.

Information Collected Automatically:

• Analytics Data: We use Google Analytics 4 to collect information about how you use our website, including pages visited, session duration, and interaction patterns.
• IP Addresses and Browser Information: Your IP address and browser details are collected through Google Analytics 4 and Cloudflare for analytics, security, and performance purposes.
• IP Geolocation: We use the geoip-lite library and Cloudflare's cf-ipcountry header to determine your approximate geographic location for language detection and content personalization.

We use the information we collect for the following purposes:

• Service Delivery: To respond to your inquiries, process demo requests, and provide our AI automation consultancy and software development services.
• Communication: To send you relevant information about our services, respond to your messages, and deliver newsletter content you have subscribed to.
• Analytics: To understand how visitors use our website, identify trends, and improve our content and user experience.
• Language Detection: To automatically detect your preferred language based on your geographic location and serve content in the appropriate language.
• Security: To protect our website against malicious activity, monitor for threats, and ensure the integrity of our infrastructure.

Our website uses the following cookies and tracking technologies:

Functional Cookies:

• preferredLanguage: This cookie stores your selected language preference so that the website displays content in your chosen language on subsequent visits. It expires after 1 year.

Analytics Cookies:

• _ga: Set by Google Analytics 4, this cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It expires after 2 years.
• _ga_*: Set by Google Analytics 4, this cookie is used to persist session state and track how you interact with our website. It expires after 2 years.

Security and Performance Cookies:

• __cf_bm: Set by Cloudflare, this cookie is used to identify and distinguish between humans and bots. It helps manage incoming traffic and protect our website from malicious visitors. It expires after 30 minutes of inactivity.

We use the following third-party services to operate and improve our website:

• Google Analytics 4: We use Google Analytics 4 to collect and analyze website usage data. Google may process your data on servers located outside of Turkey. For more information, please refer to Google's Privacy Policy.
• Supabase: We use Supabase as our cloud database platform to securely store form submissions, newsletter subscriptions, and chatbot conversation data.
• Cloudflare: We use Cloudflare for content delivery (CDN), website security, DDoS protection, and performance analytics. Cloudflare may process certain data such as IP addresses and browser information to provide these services.

Your personal data is stored in our Supabase cloud database infrastructure. We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security reviews. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Under the General Data Protection Regulation (GDPR):
If you are located in the European Economic Area, you have the following rights regarding your personal data:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or incomplete personal data.
• Right to Erasure: You may request that we delete your personal data, subject to certain legal obligations.
• Right to Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You may object to the processing of your personal data for certain purposes, including direct marketing.
• Right to Restrict Processing: You may request that we limit the processing of your personal data under certain circumstances.

Under the Turkish Personal Data Protection Law (KVKK - Law No. 6698):
If you are located in Turkey, you have additional rights under KVKK, including the right to learn whether your personal data is processed, to request information about the processing, to learn the purpose of processing and whether data is used in accordance with its purpose, to know the third parties to whom your data is transferred, to request rectification of incomplete or inaccurate data, to request deletion or destruction of your data, and to object to any result that is against your interests arising from the analysis of your data exclusively through automated systems. To exercise any of these rights, please contact us using the details provided in the Contact Us section.

As we use third-party services such as Google Analytics, Supabase, and Cloudflare, your personal data may be transferred to and processed on servers located outside of Turkey and the European Economic Area. When such transfers occur, we ensure that appropriate safeguards are in place to protect your data in compliance with applicable data protection laws, including GDPR and KVKK. These safeguards may include standard contractual clauses or other legally recognized transfer mechanisms.

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal data from a child under 16, we will take reasonable steps to delete such information promptly. If you believe that a child under 16 has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any modifications indicates your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Prime Digit Yazılım Danışmanlık A.Ş.
Email: [email protected]
Phone: +90 216 970 06 96
Address: Küçükbakkalköy Mh. Vedat Günyol Cd. No:1 Flora Suite Office Kat:28 Daire: 365, Ataşehir / İstanbul, Turkey